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Industry leading enterprise audio and video medium
Middle platform VOP interactive video operation
Middle platform VOP interactive video operation
Exclusive financial audio and video platform--build a “video +” all-business scenario solutions for digital customers and scenarios.
Enterprise-level video interactive operation platform is based on RTC, combining IM, interactive annotation, AI technology, etc. to provide enterprises with a complete set of AV and interactive capabilities. Based on this platform, all kinds of video session models can be built quickly to greatly improve the external service quality and internal collaboration efficiency of enterprises.
Product Consulting
Core Technologies
Exclusive financial real-time audio and video channels
Exclusive financial real-time audio and video channels
Real-time audio and video technology and dedicated audio and video call expressway meet the “first-class” requirements of financial video, effectively solve the problems of users’ multi-operator cross-network, low latency and high concurrent access, and ensure smoother, lower latency and global access of audio and video.
Flexible deployment and hybrid cloud architecture meet the demands
Flexible deployment and hybrid cloud architecture meet the demands
A set of background supports the scenario where customers make calls from the mobile terminal to remotely handle businesses and the scenario where machines and tools in the intranet make calls to handle businesses. It can realize multi-person collaborative business handling, and simultaneously improve the work efficiency and customer experience in the financial scenario. It is the deployment mode that best meets the banking business scenario and regulatory requirements.
Secure encryption system meets regulatory requirements
Secure encryption system meets regulatory requirements
The public network audio and video cloud (for financial industry) has stripped off the whole key management system and encryption system. A complete key management and encryption system is constructed by the video operation center. The application in the video operation is deployed in the industry and the key is obtained from the industry. It can ensure the whole audio and video transmission channels and the public cloud cannot obtain audio and video contents technically.
Multiple business system integration modes
Multiple business system integration modes
The VOP interactive video operation center is of good openness and expansibility, which can perfectly adapt to various application systems in the industry, provide other application systems with audio and video communication capabilities, and meet the customer’s future integration with other business systems, audio and video underlying platforms, and technical application platforms.
Product advantages
Middle platform VOP interactive video operation
Flexible deployment mode
Flexible deployment mode
public cloud, private cloud and public-private cloud
Cross-platform multi-terminal support
Cross-platform multi-terminal support
All-terminal SDK, IOS, C++, Android, Web and Electron are provided. Server-side supports the information technology application and innovation industry to meet the requirements of financial industry and multi-terminal interconnection.
Meet the high regulatory compliance requirements
Meet the high regulatory compliance requirements
Support the protection of state secrets and business secrets, and encrypt the whole transmission process.
Provide dual-recording function meeting the risk control compliance, and keep the original records i
Provide dual-recording function meeting the risk control compliance, and keep the original records i
Provide dual-recording function meeting the risk control compliance, and keep the original records in the whole process.
The system is open and integrated easily
The system is open and integrated easily
The system is open and integrated easily, and supports quick connection with the original business system.
Extending banking services
Extending banking services
The virtual business hall builds brand-new business channels to break through the limitation of space and time. Through remote video, you can directly process the businesses that had to be processed offline in the past, and you can enjoy the “face-to-face” banking services while staying at home.
Application scenario
Video operation
Video operation
We build brand-new business channels and break through the limitation of space and time. Through remote video, you can directly process the businesses that had to be processed offline in the past, and you can enjoy the “face-to-face” banking services while staying at home.
Video operation
We build brand-new business channels and break through the limitation of space and time. Through remote video, you can directly process the businesses that had to be processed offline in the past, and you can enjoy the “face-to-face” banking services while staying at home.
Video customer service personnel
Video customer service personnel
Customers can directly call the video customer service personnel in the applet/APP to have a video session and enjoy one-to-one service and brand-new experiences. Meanwhile, customers can send texts, pictures, files, rich texts and other messages during the video call to make the communication more efficient.
Video customer service personnel
Customers can directly call the video customer service personnel in the applet/APP to have a video session and enjoy one-to-one service and brand-new experiences. Meanwhile, customers can send texts, pictures, files, rich texts and other messages during the video call to make the communication more efficient.
Video marketing
Video marketing
Based on the enterprise-level video interactive operation platform and in the video customer service, we can comprehensively provide customers with marketing service and improve customers’ participation experience by adopting technologies such as screen projection and interactive whiteboard. If there is a demand, customers can place orders immediately to complete the business closed-loop.
Video marketing
Based on the enterprise-level video interactive operation platform and in the video customer service, we can comprehensively provide customers with marketing service and improve customers’ participation experience by adopting technologies such as screen projection and interactive whiteboard. If there is a demand, customers can place orders immediately to complete the business closed-loop.
Video risk control
Video risk control
In the process of remote video customer service, AI capability is combined to automatically recognize customer replies, face anti-fraud detection and other services. With silent living body capability, the identity authentication is completed when customers are senseless, which ensures business security.
Video risk control
In the process of remote video customer service, AI capability is combined to automatically recognize customer replies, face anti-fraud detection and other services. With silent living body capability, the identity authentication is completed when customers are senseless, which ensures business security.
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