If the applicant/insured and the business personnel of the insurance company are present on site, the mobile phone or PAD device of the business personnel can be used to directly record the videos in the same frame through the APP, and the videos are directly recorded and stored in the central server of the insurance company through real-time AV technology. The real-time AI quality inspection capability ensures the strict compliance of the dual-recording videos. This scenario is applicable to all participants who conduct dual-recording on the same site such as onsite insurance purchase, face-to-face investigation and dual-recording of customers at the counter. It supports multi-person recognition, automatic verbal trick broadcast, AI real-time quality inspection, image compliance quality inspection, customer answer verification, file recognition, etc.

If the applicant/insured and the business personnel of the insurance company are not in the same site, they can use mobile devices such as mobile phones to join the remote multi-person video dual-recording session through the portals such as APP and WeChat applet so as to realize the real-time remote insurance purchase dual-recording of multiple people on the same screen, and the central server will mix the flow to generate the fused dual-recording videos. This scenario is applicable to all participants who cannot record in the same site such as dual-recording of the applicant and the insured in different places and remote dual-recording on the same screen. It supports multi-person video on the same screen, face recognition, automatic verbal trick broadcast, file/certificate recognition and storage, image compliance quality inspection, customer answer verification, etc.

Based on the interaction between virtual agent or digital human and customers, the exclusive video VTX-RPA guidance process is adopted and recorded. In the whole process, no manual participation is required, which greatly saves the labor cost. Video + AI technology provides customers with multi-scenario, all-terminal and 7×24h operation services. This scenario is applicable to dual-recording that only require customers’ unilateral participation such as personal authorization and special statement. It covers identity authentication, simulator broadcast, AI real-time quality inspection, signing of electronic protocol and other integrated and traceable evidence storage solutions.

Through the platform, customers can easily produce and publish short video contents, realize high-frequency access and interest activation of their private domain flow in a three-dimensional and vivid interactive way, and achieve free distribution, one-click entry and fission communication by relying on original WeChat applet. -It supports automatic generation of message broadcast video, short video produced and released by the company in a unified way and AGC generation mode (supporting AI content review, approval processes, content management and distribution).

Through the platform, customers can easily produce and publish short video contents, realize high-frequency access and interest activation of their private domain flow in a three-dimensional and vivid interactive way, and achieve free distribution, one-click entry and fission communication by relying on original WeChat applet.-It supports automatic generation of message broadcast video, short video produced and released by the company in a unified way and AGC generation mode (supporting AI content review, approval processes, content management and distribution).

With the real-time AV interaction capability, we can give play to the advantage of “face-to-face” marketing, highly restore the offline contract signing scenario, and provide customized marketing assistant toolboxes, AI intelligent marketing assistant components to realize the seamless connection from marketing to transaction, improve the probability of one-time transaction facilitation for customers, improve the marketing conversion rate of business personnel and greatly reduce the timelines for order signing.

Business personnel visit customers in person or customers make a call directly, and the remote “1+N” video connection replaces the original escort of multiple people on business trips for original due diligence and survey, which greatly reduces the labor cost and the difficulty of customers in remote areas.AI screen real-time bypass quality inspection assists remote management personnel in analyzing and identifying the authenticity of screen content and s doubtful points.-Exclusive video VTX-RPA standard process automatic control is conducted without omission, which ensures data integrity and process compliance. It can directly generate structured data, output the due diligence/survey reports quickly, greatly reduce time cost and improve business efficiency. It features dual-recording of AV in the whole process, reliable evidence chain, complete traceability and review and guaranteed risk control.

This scenario is applicable to large-scale and complex businesses or long-term onsite survey. -Onsite personnel carry portable recorders with work cards which can be used for panoramic survey and shooting in the customer’s site for a long time. The remote survey specialist watches the environment online in real time and coordinates with the onsite personnel to complete the due diligence.-It has all the advantages of mobile workstation survey.

After the insurance policy is issued, customers can directly initiate a video report through APP or applet, or the insurance company can push a link through the SMS or applet after receiving the phone report. Customers can connect with the insurance company’s remote agent on site through a mobile phone. The remote agent can contact the three-party expert to complete the preliminary loss assessment online and simultaneously guide customers to complete the information collection of the accident site, person/vehicle certificate, etc., which improves the timeliness of case processing, reduce the site survey cost and enhance the user experience.

For auto insurance accidents involving people injuries, the insurance company, the owner and the victim negotiate compensation remotely through the real-time AV services, and the current situation of the victim’s hospitalization can be reviewed in real time through the video. According to the conclusion made during communication and coordination, it supports the functions of real-time integration of dual-recording and signing of electronic protocol, which ensures reliability of evidence storage and prevents repudiation.